As the leading pan-Asian retailer with over 6500 outlets under their operation, some belonging to brands like Giant and 7Eleven, Dairy Farm required a clear strategy to counter their dynamic labour demands, availability, and skill sets. Overcoming the difficulties of a multiple time capturing mode and a large variety of client devices, WorkforceOptimizer completely eliminated errors in compliance to regulations, and reducing payroll error in inflation to decrease labour costs yet maximising their skill usage.